The team is undergoing a transition (and some guilt) after Holly's death, and Rosie Bell, the new team member has to find a way in. Rosie has a surprising empathy with families of victims which gives her a contrast with Holly. Her determination is evident, and I like her addition to the team.
Vera is much less curmudgeonly than in earlier novels, but she continues holding on to her opinions before sharing with her team, which is not always in everyone's best interest.
As always, Ann Cleeves draws the reader in with both great plotting and character development. I also appreciated the focus on care homes for profit at the expense of the young people who need help, which is a matter of concern in both the UK and the US.
The conclusion was... broader than expected and evidence of the author's ability to throw in the unanticipated. Thanks to NetGalley for this ARC.